Skip to main content
Ykim.61
Associate
August 19, 2021
Solved

I have a problem with my last purchased license being deactivated. Model : SPC5-UDEDEBG (Perpetual, full-feature, unlimited code-size UDE Starter Kit license) https://www.pls-mc.com/service/downloads/download-spc5-udestk/ <--registered here.

  • August 19, 2021
  • 2 replies
  • 963 views

..

    This topic has been closed for replies.
    Best answer by Gaetano SANTORO

    Hello,

    please provide others info, eg. serial number of the UDESTK USB dongle

    the license is based on mac address of the PC where you activated it, do you have changed PC in the meantime?

    also screenshots of the error coulb be useful to understand the problem

    Best regards,

    Gaetano

    2 replies

    Ykim.61
    Ykim.61Author
    Associate
    August 19, 2021

    I registered it for the first time around December of last year and used it without any problems at the time. However, it has now been deactivated.

    Gaetano SANTORO
    Gaetano SANTOROBest answer
    ST Employee
    September 13, 2021

    Hello,

    please provide others info, eg. serial number of the UDESTK USB dongle

    the license is based on mac address of the PC where you activated it, do you have changed PC in the meantime?

    also screenshots of the error coulb be useful to understand the problem

    Best regards,

    Gaetano