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Andrew Neil
Super User
December 3, 2025
Solved

Attachments stuck on "virus scan in progress..."

  • December 3, 2025
  • 5 replies
  • 1435 views
Best answer by Lina_DABASINSKAITE

Dear @Andrew Neil@Issamos, all,

I am pleased to inform you that the issue has been resolved, and all previous attachments, as well as new ones, are loading correctly.

Thank you for your patience while waiting for this fix. I hope you can now resume the topics that were disrupted due to this issue.

If the behavior persists, please let me know by sharing the URL to the thread.

Thank you,
Lina

5 replies

Lina_DABASINSKAITE
Community Manager
December 3, 2025

Hi @Andrew Neil,

Thanks a lot for sharing this. I've escalated this to support team for troubleshooting. 

Let me know if you notice these issues yourself. 

Thank you,
Lina

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Andrew Neil
Super User
December 3, 2025
A complex system that works is invariably found to have evolved from a simple system that worked.A complex system designed from scratch never works and cannot be patched up to make it work.
Issamos
Lead III
December 8, 2025

Same behavior for all attachements on the Community posts.

Best Regards.

II

Andrew Neil
Super User
December 8, 2025

Still broken today.

eg, here @Imen.D asked @yuichiro to attach an ioc file - and it's stuck:

https://community.st.com/t5/stm32cubemx-mcus/i2c1-pin-assignment-on-pb8-pb9-is-removed-when-spi1-is-enabled/m-p/862460/highlight/true#M34446

A complex system that works is invariably found to have evolved from a simple system that worked.A complex system designed from scratch never works and cannot be patched up to make it work.
Lina_DABASINSKAITE
Community Manager
December 8, 2025

Thank you, @Andrew Neil, I added to the ongoing investigation. In the meantime, we are looking for a safe alternative for file exchange.

I will keep you all postend on this. 

Apologies for the inconvenience. 

Regards,
Lina

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Lina_DABASINSKAITE
Community Manager
December 9, 2025

 

Dear @Andrew Neil and @Issamos,

The root cause of the issue has been identified, and the team is deploying a fix within the next few hours. Once completed, all stuck attachments will process normally, restoring access.

File attachments can still be uploaded and will process successfully. We apologize for the delays and their impact on the discussions.

I will confirm completion of the fix in a separate update.

Thank you,
Lina

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Andrew Neil
Super User
December 10, 2025

@Lina_DABASINSKAITE wrote:

File attachments can still be uploaded and will process successfully.


Sadly not:

https://community.st.com/t5/stm32cubeide-mcus/stm32g431cbu-section-bss-will-not-fit-in-region-ram/m-p/863392/highlight/true#M39940

A complex system that works is invariably found to have evolved from a simple system that worked.A complex system designed from scratch never works and cannot be patched up to make it work.
Lina_DABASINSKAITE
Community Manager
December 10, 2025

Indeed @Andrew Neil, the solution did not work out yesterday as expected and is back with the troubleshooting team. I am very sorry it takes so long. I hope the next attempt will be successful. 

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Lina_DABASINSKAITE
Community Manager
December 11, 2025

Dear @Andrew Neil@Issamos, all,

I am pleased to inform you that the issue has been resolved, and all previous attachments, as well as new ones, are loading correctly.

Thank you for your patience while waiting for this fix. I hope you can now resume the topics that were disrupted due to this issue.

If the behavior persists, please let me know by sharing the URL to the thread.

Thank you,
Lina

​In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.