Incorrect emails from eStore

[amarano]

I was going to buy a few STM32 boards from the eStore with the free shipping a few days ago, but it was showing it was no longer free shipping, so I just abandoned the cart.  Today I got an email advertising free shipping until Nov 30 trying to get me to buy the stuff I left in the cart.  As should be obvious, December 2nd is after that date, and thus clicking the link to buy the stuff with free shipping just gets me back to where I was.  You really shouldn't send out emails offering expired offers (or should make the link work with free shipping if that is your goal).

 

 

[Lina_DABASINSKAITE]

Dear @amarano , 

First, let me welcome you to ST community!

I thank you for sharing this issue with us which I now forwarded to the respective team. 

If you notice anything else, feel free to share it. Thanks!

[Lina_DABASINSKAITE]

Hello @amarano, 

The team got back regarding this issue with the answer bellow: 

"We sincerely apologize for the confusion. There was a technical issue that caused this email to be sent out after the promotion expired, which we have now fixed. Our free shipping promotion concluded on November 30, but we’ll have another $ 5.99 flat-rate shipping promotion from December 5-19. Stay tuned for this opportunity".

Sincerely,
Lina