Notification missing from the notifications list

[waclawek.jan]

I've clicked on the "bell icon" *after* I've seen this "new notification" on the frontpage.

I've even force-reloaded the notification feed page, but it did not change.

No big loss, just another example that Khoros is just another overjavascripted crap.

JW

 

[waclawek.jan]

... and yes, it *did* appear in the list later, but I did not check, when.

JW

Hi @waclawek.jan 

Thanks for reporting this. Could you please confirm if it was only one-time thing or you see it constantly with all notifications? I've tried to test on my side but usually the notifications are displayed correctly in the feed.

Michael

[waclawek.jan]

Hi Michael,

No, I don't make a deliberate observation like this regularly, nor do I intend to watch actively for occurence of this.

This is obviously consequence of unnecessarily complicated design which ultimately will lead to the same modes of failure than jive and salesforce did. It was your choice, without listening to users, again.

JW

Hi @waclawek.jan 

Please let us know if you notice a similar issue with any other notification and we'll try to investigate further. Unfortunately for now we are not able to reproduce this issue.

Michael

Hi @waclawek.jan ,
Thank you for your patience and sharing your feedback. Can you tell us what browser and system you use most often when you notice such cases? This will allow us to better target our internal testing.
Best,
Adam

[waclawek.jan]

Hi Adam,

Most often?

I've noticed this once. It would be silly to expect me to check for such irregularity regularly, wouldn't it.

I usually use FF on Windows, it might've been Win8.0 or some flavour of Win10.

JW

@unknown 

[waclawek.jan]

OK so I've just noticed the same thing happening.

JW

[waclawek.jan]

It did appear eventually in the list, but later than I made that post above (I *did* reload that list *after* I made the post at 11:05, just to be sure).

I've noticed it only when the next item arrived into it, at 11:39, did not look at it meantime.

JW

[Andrew Neil]

Not sure if this is quite the same:

On the left (the main forum front page), it says it's a "Reply"; on the right (the notifications feed), there is a "Moved" notification - but no "Reply"

 

PS:

If I look in the thread, there is no reply from @Maxime_MARCHETTO 

[Lina_DABASINSKAITE]

Hello @Andrew Neil,

Thanks for sharing this. Passed to the respected team to double check if this is an expected output in different components. 

If you notice anything else, let me know. 

Thanks,
Lina

[waclawek.jan]

IMO different (and maybe two issues in one - incorrect wording plus leaking something which should have remained hidden to us), but similarly confusing.

JW