Skip to main content
waclawek.jan
Super User
June 22, 2023
Question

On mobile phone, Feedback forum, pull-from-left menu (tapping hamburger on left top) empty

  • June 22, 2023
  • 3 replies
  • 1525 views

In this page (Feedback forum), only a blank white page pulls from left when tapping the hamburger.

In all other pages the menu is populated, this is only in this new subforum.

JW

    3 replies

    June 27, 2023

    Hello @waclawek.jan , 

    I cannot replicate the behavior on the mobile (both on Android and iPhone). Could you please add screenshot on your case? 

    Thanks, 
    Lina - ST Community Team (New profile @Lina_DABASINSKAITE )

    waclawek.jan
    Super User
    June 27, 2023

    Hi @Legacy member ,

    Screenshot_20230627-101108.png

    JW

    Lina_DABASINSKAITE
    Community Manager
    July 5, 2023

    Hello @waclawek.jan , 

    Does the issue still persist? Please share your operative system / browsers you use. 

    BR,
    Lina

    ​In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.
    waclawek.jan
    Super User
    July 9, 2023

    Hi @Lina_DABASINSKAITE ,

    > Does the issue still persist?

    Yes.

    > Please share your operative system / browsers you use.

    This happens only on Chrome 114.0 at Android 8.1.0. Only the "Feedback forum" is affected; the menu in all other fora is populated as expected.

    JW

    Lina_DABASINSKAITE
    Community Manager
    July 10, 2023

    Hello,

    Thanks @waclawek.jan . I have reported the issue to our support team and come back once the solution is provided or further clarifications are needed. 

    BR,
    Lina

    ​In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.