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ONadr.1
Senior III
June 21, 2023
Solved

Problem browsing the forum through Firefox

  • June 21, 2023
  • 6 replies
  • 2753 views

Hello, I have a problem accessing the forum from Mozilla Firefox. The browser constantly refreshes pages cyclically. I tried different PCs from home and work. Firefox is version 114.0.2. 64bit, Windows 10. Browsing is OK when using Edge.

    Best answer by Amelie ACKERMANN

    Hello @ONadr.1,

    We have deployed a fix to the problem. Would you mind please testing if the issue still occurs for you? 

    Thanks,
    Amelie

    6 replies

    waclawek.jan
    Super User
    June 22, 2023

    +1

    Problem appears to worsen - now more pages reload forever and those few which "settle" and stop reloading taks much longer to achieve this state, than it was a couple of days ago.

    This is same on 3 different computers with FF/W10.

    JW

    Senior III
    June 22, 2023

    Yes it is very annoying and renders the forum unusable / unreadable.

    I know that it seems to be always the same users that are complaining, but come on, FF is not an unknown browser, QC should be improved and all majors browsers must be tested before green lighting such change.

    Laurids_PETERSEN
    Community Manager
    June 22, 2023

    Hi @ONadr.1! We have currently escalated this issue and are working to deploy a patch ASAP. 

    Best regards,
    Laurids

    Amelie ACKERMANN
    Amelie ACKERMANNBest answer
    Community Manager
    July 3, 2023

    Hello @ONadr.1,

    We have deployed a fix to the problem. Would you mind please testing if the issue still occurs for you? 

    Thanks,
    Amelie

    waclawek.jan
    Super User
    July 3, 2023

    Cursory testing indicates that this particular problem is gone, at least at my end.

    Thanks.

    JW

    Senior III
    July 3, 2023

    Hello,

    It seems to be fixed on my end as well.
    Thank you for the support.

    Best regards,
    Kraal