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ferro
Lead
January 7, 2025
Solved

ST community login issue

  • January 7, 2025
  • 1 reply
  • 1498 views

Hi St Forum Team,

Randomly, I cannot login to my account.
I enter my email and password and click 'Login' button. The page refreshes and the entries are empty. Sometimes it works on 2nd attempt, sometimes not.

I tried Chrome and Firefox. This started few weeks ago.

Thanks

Best answer by Laurids_PETERSEN

Hi @ferro
This has been an issue also mentioned in the https://community.st.com/t5/feedback-forum/cannot-log-in-again-idpsso-blocking/td-p/755126 thread. 

We recently deployed a fix for this, and it requires clearing your cache to force it to work. If you're still having issues even after clearing your cache, please let me know.


Best regards,
Laurids

1 reply

Laurids_PETERSEN
Laurids_PETERSENBest answer
Community Manager
January 7, 2025

Hi @ferro
This has been an issue also mentioned in the https://community.st.com/t5/feedback-forum/cannot-log-in-again-idpsso-blocking/td-p/755126 thread. 

We recently deployed a fix for this, and it requires clearing your cache to force it to work. If you're still having issues even after clearing your cache, please let me know.


Best regards,
Laurids

ferro
ferroAuthor
Lead
February 27, 2025

Hi @Laurids_PETERSEN 

"If you're still having issues even after clearing your cache, please let me know."

Few hours ago, even after clearing the cache and restarting Firefox, I was unable to log in - tried many times.

Same with Chrome.