Skip to main content
Associate
May 20, 2025
Solved

VL53L1X Low Range issue

  • May 20, 2025
  • 11 replies
  • 1226 views

We use the VL53L1X in one of our products and have been doing that for over 2+ years now. As this device is not easily solderable, we have been relying on the Chinese supply of breakout boards used in the hobby market. 

 

Just recently we are facing range issues with entire lots of this sensor based boards. All of them exhibit range issues where the Sensor is unable to detect beyond 30 to 40cm. I thought it could be a calibration or offset issue. I've tried getting offset values using the 17% Gray sheets as recommended. Any help in this regard will be appreciated. Thanks.

 

 

Best answer by John E KVAM

If you want to know what happened, you have to return the sensors. Find another bad on that you have not taken apart and start the return process. It's called return for RMA. (Return Merchandise Authorization)

But the process is not simple. You have to send the parts back through the chain that you bought them from. Generally, this is a distributor. Sometimes the company doing your assembly bought them from the distributor. It all goes back to ST the same way it came. 

That allows us to know who bought them, who soldered them, who stored them and for how long and a bunch of other bits of information that you are not aware of.

But looking at those pictures, there really is only one conclusion. Someone cooked them. They were cooked way too long at way too high a heat. 

The sensor's expected lifetime is so long, that your 'cataract' is not age related. It's heat. 

Start with your manufacturer, ask them for the refund. If they want to get that refund form their source, they have to provide all the information back up the chain. 

Because every one of these sensors has to be calibrated for laser safety, they were all checked at the factory. So returns that were not abused is almost non-existent. But if you really want to know what happened, this is how you go about it. 

- john

11 replies

John E KVAM
John E KVAMBest answer
ST Employee
June 5, 2025

If you want to know what happened, you have to return the sensors. Find another bad on that you have not taken apart and start the return process. It's called return for RMA. (Return Merchandise Authorization)

But the process is not simple. You have to send the parts back through the chain that you bought them from. Generally, this is a distributor. Sometimes the company doing your assembly bought them from the distributor. It all goes back to ST the same way it came. 

That allows us to know who bought them, who soldered them, who stored them and for how long and a bunch of other bits of information that you are not aware of.

But looking at those pictures, there really is only one conclusion. Someone cooked them. They were cooked way too long at way too high a heat. 

The sensor's expected lifetime is so long, that your 'cataract' is not age related. It's heat. 

Start with your manufacturer, ask them for the refund. If they want to get that refund form their source, they have to provide all the information back up the chain. 

Because every one of these sensors has to be calibrated for laser safety, they were all checked at the factory. So returns that were not abused is almost non-existent. But if you really want to know what happened, this is how you go about it. 

- john