IO-Link Control Tool can not connect to P-NUCLEO-IOM01M1

[saturn]

I bought a P-NUCLEO-IOM01M1 last week and downloaded the software from TEConcept, IO-Link Control Tool.

Then I tried to connect P-NUCLEO-IOM01M1 but it was failed with an error message, MASTER_NOT_CONNECTED.

I haven't changed anything on P-NUCLEO-IOM01M1.

Any ideas to resolve my problem ?

[saturn]

Issue update

I have asked for this trouble to TEConcept sending  screen captures of  IO-Link Control Tool.

 

They commented  followings

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So I think you have a faulty NUCLEO MCU Board, since the STLink Virtual Comport is something which is created by the Debugger interface, and use to have a serial debug output using the Debugger SWD interface.  This is created by the STLink debugger interface automatically, if you have the STLink firmware which also provides VCP and not only debugging.

 

You should just see a simple Serial Com Port (COMx) in the device manager.

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What should I have next step to resolve the problem ?