STUSB4710A not found

[Dwang.3]

Hi everyone, I am new for STUSB4710A. I connect STUSB4710a STEVAL_ISC004v1 evaluation board to my laptop, through a min b usb cable. when I run the graphic interface en.stsw-stusb001, there is one error: usb error: no target found. please connect first the evaluation board with a usb cable. I powered on / off the device. The software still does not find the STUSB4710A. shall install some drivers? Thanks.

[Peter BENSCH]

Did you read the UM2254 (STSW-STUSB001 quick installation guide)?

The introduction says:

In order to run the GUI on a laptop, an STM32 Nucleo board must be programmed to act as a USB to I²C bridge between the laptop and the STUSB evaluation boards.

Good luck!

When your question is answered, please close this topic by choosing Select as Best. This will help other users find that answer faster.

/Peter

[Dwang.3]

Hi ST,
Thanks a lot for the prompt answer. Yes, I read the manual. And I see step 2
[cid:image001.jpg@01D7143F.903952D0]
But when I connect STUSB4710A, I did not see the driver installation.
So at step 8, I can not see STM32 Nucleo drive.
[cid:image002.jpg@01D7143F.903952D0]
Do you know why? Thanks.
BR
Da ****

[Peter BENSCH]

Let's make a little clearer about what you need to do:

• for 1.1 step 1 (Connect) ... step 8 (Drag and drop) you only need the NUCLEO board and a Mini USB cable, which gets unplugged in step 10; during these steps the STEVAL-ISV004V1 must not yet be connected
• after that, for 1.1 step 11 you don't need the Mini USB cable anymore, but now the NUCLEO + STEVAL-ISV004V1 + Micro USB cable

Good luck!

/Peter

[Dwang.3]

Hi Peter,

Thank you so much. Indeed, I was wondering it should have not been so complex. Yes, I misunderstood something. Thanks again.

[Gregory Go.]

Hello,

There may be some confusion because the STUSB4710 GUI v3.2.3 requires 2 USB cables:

- one USB-mini cable (connected to STM32 Nucleo board)

- one USB-micro cable (connected to STUSB4700 eval board)

This can make the setup complicated.

An alternative is to use the GUI v3.5 which only needs 1 USB-mini cable (connected to STM32 Nucleo board).

You can download it here:

https://community.st.com/s/question/0D53W00000HySKa/stusb4700-gui-offline

[asg]

Thanks for you assistance! Four years later and you have resolved my issue. I responded on my thread showing your response as I am sure it will help other members. FYI... GUI v3.5 is not even on the ST website, they are still showing the v3.2.