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PPito.1
Associate
September 1, 2020
Solved

Impossible to re-open my old projects :

  • September 1, 2020
  • 5 replies
  • 5000 views

When I reimport the project from my PC or try to open it in the cloud. I have a short view to the design and next always the same question :

"Sign in with your corportate ID" and then I can do nothing

This topic has been closed for replies.
Best answer by PPito.1
It works with Microsoft Edge, perhaps it has something to do with parameters like no tracking or something else.

Pierre PITOT
Tel : +33 (0)4 76 45 28 31

5 replies

Patrizia BELLITTO
ST Employee
September 2, 2020

Hello,

could you attach here a screenshot with the error?

Meanwhile, try to log in to my.st.com before attempting to open/import the project.

Best regards,

Patrizia

PPito.1
PPito.1Author
Associate
September 2, 2020

Thank you for your answer,

Please find below the error

Patrizia BELLITTO
ST Employee
September 2, 2020

sorry but there is no attachment...

PPito.1
PPito.1Author
Associate
September 2, 2020

Sorry,

Here it is

PPito.1
PPito.1Author
Associate
September 2, 2020

Sorry, here it is

Patrizia BELLITTO
ST Employee
September 2, 2020

Thanks. Have you already tried to open the page https://my.st.com, login and then re-try to open the project?

PPito.1
PPito.1Author
Associate
September 2, 2020

Thanks, in fact it seems to be an incompatibility between Mozilla and ST e design suite.

I will use another brower for the e design suite.

Patrizia BELLITTO
ST Employee
September 2, 2020

It's strange because I use Mozilla too. Let me know if you are successful with another browser.

PPito.1
PPito.1AuthorBest answer
Associate
September 2, 2020
It works with Microsoft Edge, perhaps it has something to do with parameters like no tracking or something else.

Pierre PITOT
Tel : +33 (0)4 76 45 28 31