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Associate II
October 21, 2025
Question

Issue with Workbench 6.4 and Motor Profiler

  • October 21, 2025
  • 1 reply
  • 276 views

I've gotten myself into an odd bug or something. I had been using the Motor Profiler successfully from the Workbench for a month or so and I had to stop for a while and work on other items. I may have played around the graphing/plotting stuff in Motor Profiler the last thing I did. Not totally sure.

 

When I went through the normal connection process to run Motor Profiler today I got a weird pop up that only stays on for 2 seconds and then disappears. I'm not sure if I've ever seen this screen before. It could be a GUI. It could be settings for a plot, but it is not the Motor Profiler GUI that I expected. I captured the 2-second pop up from a video in the attached image.

 

Does anyone know if this is a bug or corrupted files or settings. How do I reset Workbench to get it to just open the profiler GUI again?

 

Thanks for any assistance you can provide.

 

 

1 reply

RescuedanAuthor
Associate II
October 23, 2025

Is there somewhere else I need to report this bug in ST Workbench? Any employees available to assist me?

Your help would be greatly appreciated.

GMA
Technical Moderator
October 23, 2025

Hello @Rescuedan,

Are you talking about the Motor Pilot or the Motor Profiler?
When you said that this popup occurs 2-second, does-it prevents the Motor Pilot to work properly after?

If you agree with the answer, please accept it by clicking on 'Accept as solution'.Best regards.GMA
RescuedanAuthor
Associate II
October 27, 2025

GMA,

It's either one and either through the Workbench or trying the stand alone launcher for Motor Pilot. It pops up a window titled "Hight Frequency Plot 0" as briefly (see attached) and doesn't open the GUI. Only clue is I had been messing around with the register plotting function the last time I was in Motor Profiler. My aim is to open Motor Profiler.

Thanks,