Skip to main content
Associate
May 15, 2025
Question

TouchGFX no internet connection

  • May 15, 2025
  • 2 replies
  • 337 views

I still have the same issues since a few releases of TouchGFX also in the new release that i can not download the boards or any demo or so out of the software. What is the reason to this? I tried a lot of things but it wont work. So is there any solution to that issue? Thanks a lot for the Help.

2 replies

Senior III
May 15, 2025

 

Add TouchGFX to the allowed list of your firewall/antivirus. If you're behind a corporate proxy, TouchGFX might not automatically detect it.

 

Associate
May 15, 2025

I have checked it but the firewall is not blocking it. And I do not use a proxy. But even if I choos no proxy at the setting the connection fails.

GaetanGodart
Technical Moderator
May 15, 2025

Hello @DominikBiscette ,

 

Do you have a red triangle at the top of your TouchGFX Designer?

You can fix that in "File" => "Settings" => "Set proxy":

GaetanGodart_0-1747308951852.png

 

Regards,