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Visitor II
August 19, 2022
Question

EDS LED DC/DC power design page won't launch?

  • August 19, 2022
  • 2 replies
  • 808 views

I'm trying to start a design from the eds.st.com/console/#/home page by clicking on "Power Management Design Center->LED Lighting Design Tools->DC/DC". All I get is the blue spinning circle. If I try the "Signal Conditioning Tools" from the same page, that starts up and runs just fine.

I've tried two different computers with different Windows OS'es as well as Brave/Edge/Chrome/Opera for browsers. Disabled plug-ins (adblock, etc.)... Also tried on a new iPad (Safari browser). Same result.

Any ideas what might cause the 'infinite spinning blue circle"? (and/or how to fix it?)

Thanks!

    This topic has been closed for replies.

    2 replies

    ST Employee
    August 19, 2022

    Hi @ccowgill​,

    Thanks for your feedback!

    I just tried from my PC and from my mobile device (using Chrome browser) and by now I get the cards collection, that is the list of the available design solutions. See attached images below.

    I ask if you could you please retry.

    Thanks in advance for your further checks and feedbacks.

    Regards

    Marco F.

    0693W00000QO42wQAD.png 0693W00000QO3zhQAD.png

    ST Employee
    August 19, 2022

    Hi @ccowgill​ ,

    Another suggestion I can give, if you face back the same issue, is to try by using the browser with incognito tab/window, to avoid old caching/cookies effects.

    I hope it helps.

    Regards

    Marco F.