Field failures of an VND5160AJ-E application
This driver is used (2 per module) in a fairly new product we have been shipping 10k modules in past 6 months. Until recently, we have had no driver failures. Now we have two returns from a customer with a driver failure on each.

On one unit, one channel of a driver turns on when the input goes high but does not turn OFF when the input is removed.
On the second unit, one channel of a driver does not come on when the input is high. Additionally, the inputs are typically driven high by applying 12V through a 10K ohm resistor. The inputs usually clamp around 6V. On this channel, the output goes all the way up to 12V - there is no clamping at all.
By the way,
1. The output is OFF initially. It comes ON when the input is asserted and will remain ON until power is removed.
2. VDRV is nominally 12V.
Have you ever seen this type of failure and if so, what was the cause?
NOTE: This question and answer originated from a customer support case which was handled by us. We regularly review support cases and add any helpful ones here for all to benefit from.

