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Visitor II
September 1, 2020
Solved

Impossible to re-open my old projects :

  • September 1, 2020
  • 5 replies
  • 4999 views

When I reimport the project from my PC or try to open it in the cloud. I have a short view to the design and next always the same question :

"Sign in with your corportate ID" and then I can do nothing

    This topic has been closed for replies.
    Best answer by PPito.1
    It works with Microsoft Edge, perhaps it has something to do with parameters like no tracking or something else.

    Pierre PITOT
    Tel : +33 (0)4 76 45 28 31

    5 replies

    ST Employee
    September 2, 2020

    Hello,

    could you attach here a screenshot with the error?

    Meanwhile, try to log in to my.st.com before attempting to open/import the project.

    Best regards,

    Patrizia

    PPito.1Author
    Visitor II
    September 2, 2020

    Thank you for your answer,

    Please find below the error

    ST Employee
    September 2, 2020

    sorry but there is no attachment...

    PPito.1Author
    Visitor II
    September 2, 2020

    Sorry,

    Here it is

    PPito.1Author
    Visitor II
    September 2, 2020

    Sorry, here it is

    ST Employee
    September 2, 2020

    Thanks. Have you already tried to open the page https://my.st.com, login and then re-try to open the project?

    PPito.1Author
    Visitor II
    September 2, 2020

    Thanks, in fact it seems to be an incompatibility between Mozilla and ST e design suite.

    I will use another brower for the e design suite.

    ST Employee
    September 2, 2020

    It's strange because I use Mozilla too. Let me know if you are successful with another browser.

    PPito.1AuthorAnswer
    Visitor II
    September 2, 2020
    It works with Microsoft Edge, perhaps it has something to do with parameters like no tracking or something else.

    Pierre PITOT
    Tel : +33 (0)4 76 45 28 31