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Visitor II
March 5, 2022
Solved

Enter a password on the NFC Tap iOS app

  • March 5, 2022
  • 3 replies
  • 1678 views

How do I enter a password on the NFC Tap iOS app when the keyboard covers the action buttons?

I'm trying to password protect a ST25TA02KB using NFT Tap for iOS, and having some difficulty. First, it's giving me a, "This is not a type 4A tag" error. If I dismiss that and try to forge ahead and set a password, the iOS keyboard covers up the password entry fields and action buttons (see attached image). So my questions are:

  • Has anyone encountered this and is there a solution?
  • How is a password properly entered in these fields?

I have a newborn's knowledge of NFCs, so please be kind. Thanks.

    This topic has been closed for replies.
    Best answer by victor laraison

    Hi JVern,

    That's clear.

    We're delivering a new release in coming days for fixing this "display" issue with PWD.

    Sorry again for inconvenience.

    Br,

    Vincent

    3 replies

    ST Employee
    March 15, 2022

    hi Jvem,

    Thx for your interest regarding our iOS NFC Tap Application.

    Regarding your issue, please, could you detail more the use case :

    • you re using a ST25TA02KB tag
    • Then, which menu do you use for entering password ?
    • iPhone used ? I guess that depending on scree size, pop up windows for keyboard overlap the password. Normally, the Password window should scroll . is it he case ?

    Thx for information.

    JVern.4Author
    Visitor II
    March 15, 2022

    Hi Victor,

    Thanks for replying. Here are my answers:

    • Correct, using the ST25TA02KB tag
    • First I scan the tag, then under the "More" menu, select "Type 4a Password". Scan the tag again, and get the "This is not a Type4A Tag" error message. Tap "OK", then select the "Present PWD" button. That's when I get to the screen shown in the initial message above.
    • I'm using an iPhone 12, running iOS 15.3.1. No, the password window does not scroll. The only thing I can do when I get to the password screen is restart the app.

    Happy to answer any more questions if you have them.

    ST Employee
    April 11, 2022

    Hi JVern,

    That's clear.

    We're delivering a new release in coming days for fixing this "display" issue with PWD.

    Sorry again for inconvenience.

    Br,

    Vincent