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Visitor II
November 15, 2025
Solved

Request for Access to AN5580 (TruST25 Digital Signature) – Need Updated MX Sales Contact

  • November 15, 2025
  • 2 replies
  • 146 views
Hello ST Community, I am currently working on an in-house NFC anti-counterfeiting authentication platform for my clothing brand. The system is being built using the ST25TV02KC tag, and we are now in the stage where access to AN5580 – “TruST25 digital signature for ST25TV512C and ST25TV02KC devices” is required to complete our provisioning and backend integration. I have already submitted a request via ols.st.com, but after checking the forums I noticed that many users were informed that access to AN5580 must be coordinated through a local ST sales representative. However, the official contact listed for Mexico appears to be outdated (phone number no longer active, and the physical office shows as permanently closed on Google Maps). Because of this, I am unsure how to proceed or who to contact for this restricted document. Thank you very much for your support.
    This topic has been closed for replies.
    Best answer by TDK

    To request access to any restricted documents, open a support ticket here:

    https://ols.st.com/s/

    2 replies

    TDKAnswer
    Super User
    November 15, 2025

    To request access to any restricted documents, open a support ticket here:

    https://ols.st.com/s/

    Technical Moderator
    November 17, 2025

    Hello,

     

    We apologize if the sales office information for Mexico is outdated.

    By submitting your request through the OLS system, you will be connected with the appropriate sales office.

    Best Regards,

    BB