ST25R3911B-DISCO board not detected with windows 11

[emanuelesomma]

Hi,

I'm currently using a ST25R3911B-DISCO board at work.
Yesterday my laptop was running Windows 10 Enterprise (don't know the exact build version) and everything was ok. The board was being discovered by ST25PC-NFC and I was able to use it with our custom host tool.
This morning my laptop got updated with Windows 11 Enterprise 2H24 26100.2605. When i plugged the reader I saw the peripheral installation message and shortly after the installation success. I tried to open ST25PC-NFC and it was not able to detect the board anymore.
If i plug the board into another win10 PC it works fine and gets detected correctly by ST25PC-NFC.

 

Is this a known problem and is there a solution to get the ST25R3911B-DISCO working on win11 or should I just downgrade my laptop back to win10? 

Emanuele Somma

[Ulysses HERNIOSUS]

Hi Emanuele Somma,

a similar issue has been reported quite some time ago, but not again seen:

https://community.st.com/t5/st25-nfc-rfid-tags-and-readers/st25r3911b-disco-and-steval-d25r16b-pc-gui-usb-not-connected-usb/m-p/733928

Maybe you can check if there are similar symptoms on the HID device?

It sounds this could be more of an USB driver issue during the update - maybe you want to check also:

https://answers.microsoft.com/en-us/windows/forum/all/is-there-any-way-to-fix-device-settings-not/83c566df-d152-47d9-8d7c-b9c62247ed54

 

BR, Ulysses

 

[Damien G.]

Hello,

what version of ST25PC-NFC are you using?

Version 3.0.0 and above now embed MSVC redistributables that were missing for Windows11.
Please give it a try and let us know :)

You can download it from this page: https://www.st.com/st25pc-nfc 

Best regards,

Damien