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Visitor II
August 11, 2025
Solved

I cant connect to my EVALKITST8500-1 using Smartgrid LabTool V4.4.

  • August 11, 2025
  • 1 reply
  • 245 views

The power cable and the USB cable for kit interface are connected properly.

When I connect the interface cable as per the the quick start guide, the LabTool does not recognize any port. If I go to settings - port: I can find no port to chooseIf I go to settings - COM port - Scan port: Again, nothing happens.In my windows device manager, I can see two new devices which don't have the appropriate driver, there are named: Enhanced COM port, and standard COM port. #evalkitst8500-1 #smartgrid-labtool

    This topic has been closed for replies.
    Best answer by MatKoz

    I have solved the issue. It turns out that drivers for CP2102 USB to Serial bridge were needed on my side. 

    1 reply

    ST Employee
    August 12, 2025

    Hello @MatKoz,

    This post has been escalated to the ST Online Support Team for additional assistance. We'll contact you directly.

    Best regards,
    Maxime

    MatKozAuthorAnswer
    Visitor II
    August 12, 2025

    I have solved the issue. It turns out that drivers for CP2102 USB to Serial bridge were needed on my side.