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Associate
February 6, 2026
Question

Cube-AI Software Pack Utilization Problem

  • February 6, 2026
  • 2 replies
  • 194 views

Unsure if this has been answered before, however, upon activating the Cube-AI Core and application software pack, the remains static, ie it stays blacked out with a gear icon next to it referring me back to the software packs screen, which already shows a green status icon.

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However, if I reload the .ioc file, the green status of the X-Cube-AI in the software packs installation tab shows it having never been activated.

The files exist in the repository pathway, I am logged into ST, so I am unsure as to the cause. This also seems to occur with other software packs.

Any assistance would be appreciated.

2 replies

Associate III
February 9, 2026

Have you selected the software pack for the correct context?

jdudley9Author
Associate
February 9, 2026

I believe so, I have the pack in the repository path. Upon comparing to my desktop computer which does work correctly, I believe the issue is the lack of the OS-component, which seemed to not install. However, I cannot seem to download the proper OS-component through the provided hyperlink in the manual, though I am also unsure of where to even unzip the file once downloaded.

Associate III
February 10, 2026

Have you selected Application here?

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