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Fhu.1
Associate II
October 8, 2020
Solved

Some problems about snapshot

  • October 8, 2020
  • 2 replies
  • 875 views

hello everyone!

There are some problems in using snapshot mode.When I switch to snapshot mode, I often can't collect data, as shown in the picture. After a few reboots, the software can work normally. What are the possible reasons?

Best regards

0693W000004J3HTQA0.png

This topic has been closed for replies.
Best answer by Richard.Chvr

No update since a while, closing the post.

2 replies

stephane.legargeant
ST Employee
October 8, 2020

Hello

This text is displayed as soon as acquisition is started in the tool, and the text is clear when data are received from the target. So It seems data are not coming.

I think it could be the DumpTrace() not called or a trigger value which is blocking acquisition start. But is is difficult to guess what happens. Are you using trigger ?

Best regards

Stephane

Richard.Chvr
Richard.ChvrBest answer
Technical Moderator
September 27, 2023

No update since a while, closing the post.

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