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Visitor II
October 8, 2020
Solved

Some problems about snapshot

  • October 8, 2020
  • 2 replies
  • 875 views

hello everyone!

There are some problems in using snapshot mode.When I switch to snapshot mode, I often can't collect data, as shown in the picture. After a few reboots, the software can work normally. What are the possible reasons?

Best regards

0693W000004J3HTQA0.png

    This topic has been closed for replies.
    Best answer by Richard.Chvr

    No update since a while, closing the post.

    2 replies

    ST Employee
    October 8, 2020

    Hello

    This text is displayed as soon as acquisition is started in the tool, and the text is clear when data are received from the target. So It seems data are not coming.

    I think it could be the DumpTrace() not called or a trigger value which is blocking acquisition start. But is is difficult to guess what happens. Are you using trigger ?

    Best regards

    Stephane

    Technical Moderator
    September 27, 2023

    No update since a while, closing the post.