Bought an item on Nov 20 and still at Export Hold

[Makrine]

I bought this Buy STM32F429I-DISC1 - ST Online Store on the 20th of November and the status says "Export Hold". There are no tracking information available. How do I contact them to know what is going on with my order? My order number is ST124096

[Amelie ACKERMANN]

Hello @Makrine, and welcome to the ST Community. 

The best way to follow up on your order status, is to submit an eStore Support Request for assistance. 

I hope this helps. Please let me know if there is anything else.

Best,

Amelie