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Visitor II
June 13, 2019
Solved

Can't download the software: there is no "Get Software" button

  • June 13, 2019
  • 11 replies
  • 4736 views

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hello,

I want to download software from ST Website ,but there is not button to supply.

 when i didn't log in, there was a "get software",

but after i logged in, it disappeared.

thank you.

    This topic has been closed for replies.
    Best answer by Imen.D

    Hello All,

    The problem is fixed and "Get Software" button is available now.

    Best Regards,

    Imen

    11 replies

    Graduate
    June 13, 2019

    I've got same problem with CubeMX and Cube IDE. I tought i was doing something wrong.

    Technical Moderator
    June 13, 2019

    Hello,

    We are working to resolve this issue. We will come back to you as soon as possible with update.

    Thank you for highlighting this, and Sorry for the inconvenience it may bring.

    Best Regards,

    Imen

    Visitor II
    June 13, 2019

    Same here; the download link disappears when I login; tried Firefox and Chrome, incognito tabs, different account, was so desperate I even tried Edge and Internet Explorer.

    Could you include a working download link for CubeMX in this thread? We have work to do...

    Visitor II
    June 13, 2019

    Same here, tried to download STVP-STM8. No dowload links and there are some tabs on the website disapearing during the site is loading.

    Visitor II
    June 13, 2019

    ****, that is desperate.

    I'm experiencing the same issue trying to download Cube IDE, and every once in a while I'll be on the download page again and see the link reappear! - Only to discover I somehow logged out. Logging back in makes the glorious button vanish again.

    I do really need my fix. Can you include a manual download link for the Cube IDE as well?

    Kind regards,

    David

    Visitor II
    June 13, 2019

    .

    Imen.DAnswer
    Technical Moderator
    June 13, 2019

    Hello All,

    The problem is fixed and "Get Software" button is available now.

    Best Regards,

    Imen

    Visitor II
    June 13, 2019

    Dear all,

    sorry for the inconvenience this has caused. The issue started during last night and was fixed as top priority this morning (CET time).

    If you still can't download any software from ST.com, please let me know and we will take action immediately.

    January 5, 2024

    In 2024 I faced to very close issue. In the page there is no download buttons. Or, sometimes, I see that "software is not available for download"

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    Technical Moderator
    January 7, 2024

    Hello @sergh,

    It is working for me. Maybe it was just a browser-cache issue or slow server response.

    ImenD_1-1704628510901.png

     

     

    SsbrgAuthor
    Visitor II
    June 16, 2019

    Thanks for your quick fix.

    The problem fixed now.

    Explorer II
    January 29, 2024

    Same issue happening for me, get sofware constantly loading. Tried 3 different browsers, clearing cache etc.

    KStea1_0-1706524547237.png