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Explorer II
August 4, 2024
Solved

I Ordered few free samples

  • August 4, 2024
  • 2 replies
  • 1970 views

I ordered few free samples on 1st August. But still my order is showing processing I have no idea is that cancelled or how long it will take to ship. can anyone from st help me? It will be a great help 

    This topic has been closed for replies.
    Best answer by Amelie ACKERMANN

    Hello @undefined30,

    I am sorry to hear about the situation. The best course of action would be for you to submit an eStore support form via the following link: New Case (st.com). In parallel, I will reach out to responsible colleagues to inform them about your situation; in case I receive further details from them, I will reach out to you via private message. 

    I hope this will is helpful. Please let us know if there is anything else. 

    Best,
    Amelie

    2 replies

    Graduate II
    August 4, 2024

    Open a ticket  https://ols.st.com/s/

    Explorer II
    August 8, 2024

    Hey Can You please mention someone from st due to wrong postal code my parcel is back ordered now I want to update the information but can't reach anyone. I had another Id where you mentioned one st employee Can you please do that again so that I can message him. Thanks in Advance.

    Graduate II
    August 8, 2024

    I've asked someone to review your post. You didn't link to other message you're referring too.

    Most of the staff on duty here can be tagged into a post, or you can PM them via their profile.

    Community Manager
    August 9, 2024

    Hello @undefined30,

    I am sorry to hear about the situation. The best course of action would be for you to submit an eStore support form via the following link: New Case (st.com). In parallel, I will reach out to responsible colleagues to inform them about your situation; in case I receive further details from them, I will reach out to you via private message. 

    I hope this will is helpful. Please let us know if there is anything else. 

    Best,
    Amelie