Is it only me having problems with ST website?

[dgiovanelli]

Hello,

I often have problems in using ST website. It is often slow or even unusable.

For example, today I'm trying to download the CubeMX library for the L0 platform and it failed 5 times, it worked (slowly) only after changing the internet connection to a 4g smartphone hotspot.

Please note that the internet connection of my organization is really fast, for instance I downloaded Android Studio (few GB) in less than a minute, while this morning it took more than 10 minutes for STM32CubeIDE (less than 1GB).

Therefore, is this a problem on my side or are the ST servers a bit overloaded?

[Francesco CARIATI]

Dear @Davide G_Oiovanelli​ 

thanks for the report. I confirm that we are aware of the issue and our network engineers are working on it. Sorry for the inconvenience caused.

[ALevy]

Same problem. Site very slow, bat is not the internet issues, I think is the optimization of the site very "poor" - to many unneeded content trying to load same time. STM developing controllers and not following them design , <brain and peripherals> and site has all in one baket. Overflow!

[Francesco CARIATI]

Dear @ALevy​ 

thank you for your feedback. We are working to improve the speed of ST.com, please come back on Monday to see some improvements we are currently installing as we speak

[ALevy]

Yes have improvement on login, it's around 30 seconds, thumbs up , internet is fine , 1Mb download speed.

[ALevy]

X-CUBE-MCSDK 5.4 have a bug. CUBE generate error (no file with name <.project>) from original EVAL-ESC001V1 project. Can't build or debug. , in CUBE-IDE.

[Francesco CARIATI]

Dear @ALevy​ 

kindly raise this Cube-related question in the "DroneZone" area of the ST Community. Here it is: https://community.st.com/s/group/0F90X000000AXtISAW/drone-zone

[waclawek.jan]

How is this related to problems with the website?

Start a new thread.

JW

[FEkic]

I literally couldn't download a file for like a day so yeah this site *****

[Francesco CARIATI]

Dear @FEkic​  can you provide me the URL of the page where the download was failing, so that I can look into it?

[dgiovanelli]

So it looks like that if you download the same file without being logged in with your ST account (you can still download, just providing and email and few basic info), it is much faster.

[Tesla DeLorean]

Yes, there are multiple methods and servers, and I think this has created much complexity.

Pretty broad pipes here, think I've seen 1-2 MBps sustained. One of the subsystems times out or chokes approaching 1GB, perhaps a caching system, or rules failure.

Bit-Torrents and restartable methods have be suggested previously, I think ST could save a lot of bandwidth costs if so much of it wasn't wasted.

[Marciko]

I have a different problem but simmilar.

The connection is failing. It looks like this: I start downloading, it gets to 500MB-800MB and the browser shows me "Error: Networking error". It could be on my side tho.... but I never had problems downloading! (Also percents don't show, but that's something else)

edit: At the start it's ~5MBps, but around that threshold it slows down to ~1MBps

edit 2: Just retrying got me to the end!

[Tesla DeLorean]

This is a FIVE year old thread. Open a new one.

https://community.st.com/t5/feedback-forum/bd-p/feedback-forum