Need helping with some information about st estore

[Asraful]

How much time st needs to process an order. Since I ordered a nucleo board at 24th April and it is still processing 

[Tesla DeLorean]

@STTwo-32 @STOne-32   https://community.st.com/t5/stm32-mcus-boards-and-hardware/need-some-help/td-p/666397

[STOne-32]

Dear @Asraful , @Tesla DeLorean ,

Thank you for tagging me, we will check our logistics serving your location in Asia I believe, if you message me in provide with the Order so to have the tracking details internally .

sorry for the inconvenience again . 
Ciao

STOne-32

[Asraful]

What is the way to message you or should I give my order id here?

[STOne-32]

Dear @Asraful ,

 

we are looking to the issue and we will get back to you as soon as possible. In the main time we need to know what is the used email address to verify if we can find the order ID.

If possible to send via private message from your STCommunity account .

STOne32

[Andrew Neil]

Have you tried the 'Contact us' page on the eStore?