STM32Cube Programmer installation error

[Soner23]

Hello,

Stm32cubeprogrammer installation does not proceed to the final stage, it remains at step 8 and is not completed. I tried the program on three different PCs with administrator rights, the result is the same, the installation does not complete.

[Tesla DeLorean]

Which version?

What version of Windows?

Blocked by AV software?

[Soner23]

Which version?

2.16.0 64 bit and 2.15.0 64 bit

What version of Windows?

Windows 11pro  23H2

Blocked by AV software?

No, the antivirus did not block it, but I will turn it off and try again.

[gvelf]

I have the problem with installation under Win7-64 ultimate, after installing it didn't work- may be because of Micro not support Win7?

[Tesla DeLorean]

Using Win7 here, that's not the problem.

Unfortunately "doesn't work" isn't a helpful diagnostic observation. 

[gvelf]

I've reinstalled the app some times, but the same error appeared again.

[Soner23]

Hello,

I tried to reinstall the program after formatting, the result remains the same at step 8 and the installation is not completed. Note do not install any anti virus software.

[Pavel A.]

Unfortunately Windows 7 is not as alive now as it used to be.... to say it mildly.

Look in the installation directory. If the binary files are already there, you can kill the installer and just run the CubeProgrammer from the install directory or create a shortcut manually.

[FatihGunes]

We have the same problem. Tried on many computers. No luck. Anybody solved this problem on Windows?

[Soner23]

@Pavel A. @FatihGunes 

Yes, I am aware of this, the program runs from the directory even if the installation is not completed.
What I'm curious about is that I always encounter the same error when I try it with different versions and different computers, or that many people experience this situation but the problem cannot be solved.

[Aziz BRIGUI]

Hello @Soner23

Do you have feedback after suggestions from @Tesla DeLorean and @Pavel A. ? Do you have any specific details to share regarding the failing case (are you using a proxy for example) ? And lastly, are you seeing the same behavior offline (Without being connected to a network) ?

Aziz

[Soner23]

Hello @Aziz BRIGUI 

I experienced this problem on the PC where I first installed the program. I was aware that the program was running from the directory where it was installed, so I didn't worry about it.

I installed the program on two different PCs for my work. Likewise, the installation was not completed on these PCs, but the program was running from the directory.

After doing a little research, I saw that other users were also experiencing this problem. I turned off the administrator rights and the anti-virus program and installed it again using the recommended methods, but the result did not change.

I tried again with a new Windows 11 installation and administrator rights without installing antivirus, but the same installation was not completed.

As a result, the program works from the directory, but I wondered why the installation could not be completed on three different PCs and I brought it to the forum.

Regarding your questions, it does not use a proxy, yes, I installed it online, connected to a network.

I will try the installation offline without a network connection and report back to you.

[Soner23]

Hello @Aziz BRIGUI 

I tried to install it offline without being connected to a network, the installation cannot be completed.

[Aziz BRIGUI]

Hello @Soner23,

Ok, thanks for the reply. I will try to reproduce on my side and update you if anything pops-up.

Aziz