login issue

[blakhall]

hi!
I'm currently having trouble logging in and I'm investigating it now. The issue seems similar to the information found at the link below.

Currently, the new account is logged in successfully.

https://community.st.com/t5/feedback-forum/login-to-st-website-is-broken-for-some-global-locations/td-p/647095

Due to the issues mentioned above, I have created a new account to leave this message.

1.  Due to the issues mentioned above, I have created a new account to leave this message.

2. If you enter the password correctly, it reloads and prompts you to log in again.

3. If you enter the password incorrectly, it sends null.

4. The issue persists across both Chrome and Edge browsers, and it remains consistent across multiple computers.

5. Even when prompted for a password, no email is received.

6. Even when attempting to register with a duplicate ID, no email is received.

What should I do...

help me..from a user who has created a new account...

 

[Amelie ACKERMANN]

Hello @blakhall,

I am sorry to hear about your issues. I will send you a private message about the details of the account which you are currently not able to log in, in order to investigate it further internally.

Best,

Amelie