Need help since the customer support is useless

[stbom]

Hello,

 

may be someone can answer the following question:

I would like to order from estore a NUCLEO-H755ZI-Q dev board but would like to clarify one moment. The description says: 

**** On-board ST-LINK (STLINK/V2-1, STLINK-V3E, or STLINK-V3EC) *** 

If I understand the situation correctly those types of debug./program. are mutually exclusive.  

How do I order NUCLEO-H755ZI-Q dev board with STLINK-V3 and not V2? 

I opened a ticket with Sales/CS on March 6 (Case# 00227964) and so far received 4 replies ranging from "will send it to A, he knows better" to "the board is sold by a third-party distributor, so we dont know ask them" i.e. people have no idea what is being sold through ST web site.

What is really upsetting is that on the web page in question 

https://estore.st.com/en/nucleo-h755zi-q-cpn.html 

the customers are encouraged to contact sales if they have any questions.  

 

Thanks!

[AScha.3]

Hi,

>How do I order NUCLEO-H755ZI-Q dev board with STLINK-V3 and not V2? 

Just order the 

NUCLEO-H755ZI-Q,

its with st-link V3, as seen on pic.

see stm web page :

https://www.st.com/en/evaluation-tools/nucleo-h755zi-q.html

and its circuit:

https://www.st.com/resource/en/schematic_pack/mb1363-h755ziq-c01_schematic.pdf

 

btw

The text is a bit ... , ok, but its for all the Nucleo-144 series, different cpu's and price range.

So you get the version of cpu you order and the st-link version for this type of cpu, not "anything" unknown.

Or order from mouser...if you anyway order there:

 

[stbom]

Hello,

>>its with st-link V3, as seen on pic.

Thank you very much!