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Best answer by mƎALLEm

Hello,

Your post was not deleted but was escalated internally for analysis. Please check again your email, I've already notified you while escalated.

5 replies

mƎALLEm
mƎALLEmBest answer
Technical Moderator
March 17, 2026

Hello,

Your post was not deleted but was escalated internally for analysis. Please check again your email, I've already notified you while escalated.

"To give better visibility on the answered topics, please click on ""Accept as Solution"" on the reply which solved your issue or answered your question."
Ade J.2
Ade J.2Author
Associate II
March 17, 2026

Thanks for the quick clarification.

I haven't received an email about this however..

Lina_DABASINSKAITE
Community Manager
March 17, 2026

Hi @Ade J.2,

Thanks for confirming you have not received a notification. We will investigate why has happened. I will get back once there are news. 

Kind regards,
Lina

​In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.
Lina_DABASINSKAITE
Community Manager
March 17, 2026

Hello @Ade J.2,

Thank you for contacting us. We apologize for the inconvenience. Your post was escalated to the online support team. The team will respond to your question directly by email.

Our moderator sent you a notification regarding the action taken. Please check your email to see if you received it. The sender is Community Mailer (notification@communitymailer.st.com).

Let me know if you found the email. If not, I will investigate why it was not sent from the system.

Thank you,
Lina

 

​In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.
Ade J.2
Ade J.2Author
Associate II
March 17, 2026

Email notifications from this (current) post I have received. But none of the one mentioned in my question.

Ade J.2
Ade J.2Author
Associate II
March 17, 2026

 Just to add some more information. There is also nothing about the other post, as you can see in my notification feed.


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