Skip to main content
L
Lion
Explorer II
October 9, 2024
Solved

Single Sign-On Error when trying to create a Support Request

  • October 9, 2024
  • 2 replies
  • 2182 views

I get an error message when trying to create a support request (a.k.a. OLS case/ticket).

Lion_0-1728482186993.png

I don't know who my Salesforce admin is or how to contact them.

Best answer by Amel NASRI

Hi @Lion ,

New thread created. Original one was a reply to USB Product ID sublicence.

Request will be escalated to OLS. You will be contacted briefly by our agent.

-Amel

 

2 replies

Amel NASRI
Amel NASRIBest answer
Technical Moderator
October 9, 2024

Hi @Lion ,

New thread created. Original one was a reply to USB Product ID sublicence.

Request will be escalated to OLS. You will be contacted briefly by our agent.

-Amel

 

To give better visibility on the answered topics, please click on Accept as Solution on the reply which solved your issue or answered your question.
    Andrew Neil
    Andrew Neil
    Super User
    October 9, 2024

    @Amel NASRI is someone also looking at getting that message fixed?

    A complex system that works is invariably found to have evolved from a simple system that worked.A complex system designed from scratch never works and cannot be patched up to make it work.
    Lina_DABASINSKAITE
    Lina_DABASINSKAITE
    Community Manager
    October 10, 2024

    Hello @Andrew Neil , 

    The issue has been escalated to our support team. They will reach out to you via email about this. 

    Greetings,
    Lina

    ​In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.
    Douglas MILLER
    Douglas MILLER
    ST Employee
    October 10, 2024

    This post has been escalated to the ST Online Support Team for additional assistance. We'll contact you directly.

    Terms & ConditionsAccessibility statement