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TDK
Super User
August 3, 2023
Solved

View unanswered posts only?

  • August 3, 2023
  • 1 reply
  • 2494 views

Is there a way to view only posts which have no replies?

The old site allowed this. The functionality is helpful to prevent posts falling through the cracks. Currently, if a post is 2 days old and is unanswered, it's really hard to find it. Right now, I know there is a post I want to reply to, but it's quite a chore to go back and find it given the sparse layout, so I just gave up.

If I'm gone for a few days or months, I pretty much ignore posts which have already been replied to, but will look through unanswered ones.

Maybe I'm missing it, but I don't see it in the options anywhere.

    Best answer by Amelie ACKERMANN

    Hello @TDK,

    While there is not filter option for unanswered posts, you find a module on the right-side bar of every product forum page which features unanswered threads. Clicking on "View all" will give you a list of all unanswered posts on the respective product forum page. Here is an example: 

    Capture.PNG

    Let me know if this helps or share further feedback with us.

    Best,
    Amelie

    1 reply

    Amelie ACKERMANN
    Amelie ACKERMANNBest answer
    Community Manager
    August 3, 2023

    Hello @TDK,

    While there is not filter option for unanswered posts, you find a module on the right-side bar of every product forum page which features unanswered threads. Clicking on "View all" will give you a list of all unanswered posts on the respective product forum page. Here is an example: 

    Capture.PNG

    Let me know if this helps or share further feedback with us.

    Best,
    Amelie

    TDK
    TDKAuthor
    Super User
    August 3, 2023

    Ah okay, that helps a bit. If you click the "View All" button, it's actually a much denser display of threads, which is nice.

    TDK_0-1691068640301.png

    Thanks.

    "If you feel a post has answered your question, please click ""Accept as Solution""."
    waclawek.jan
    Super User
    August 5, 2023

    Oh, so the forum software *can* display threads in a relatively normal way?

    So why don't have we this as default? And, again, why are there different ways to display threads at different places?

    Don't do that. Just don't. #consistency

    JW