Where is the functionnal website

[angryman]

I hate when i have to come on this site for resources.

Now i need to download https://www.st.com/en/embedded-software/stsw-wise-studio.html

But it just does'nt work as i keep being repeated I have to log in but i already am. I tried switching browser.

Nothing works, and i've lost so much time already :(

Stress and money loss for me, thank you.

[angryman]

Please do something ASAP, it is still impossible to get this software and I NEED IT !

[Amelie ACKERMANN]

Hello @angryman, 

I am sorry to hear about your situation and am happy to see how I can support you. Would you mind please specifying which of the available software to download on this page you need? 

While I understand the frustration, I would like to highlight that we strive to keep a constructive and respectful atmosphere in the ST Community. Therefore, would you mind please changing your profile picture? 

Thanks,
Amelie

[angryman]

I need the Linux version, but what does it change ? None of them are downloadable, have you even tried ?

[Amelie ACKERMANN]

Hello @angryman, yes, I am able to download the software for Linux via myST account. 

Does below link work for you? If not, we can see how to email you the software download. 
https://www.st.com/content/ccc/resource/technical/software/application_sw/group0/fc/1d/10/49/e3/f8/4d/a1/stsw-wise-lin-software-package/files/stsw-wise-lin-software-package.zip/jcr:content/translations/en.stsw-wise-lin-software-package.zip 

Best,
Amelie

[angryman]

Anybody else had no success downloading this software ?

@Amelie ACKERMANNHello, the link you gave does not work either.

What's the size of the file ? Is it not too big for a mail transfer ? I would prefer dropbox or someting similar.

However, it is still an issue as it will require ME to document how to get this software. it will require ME to manage a copy of the software within my team and keep it up to date. Instead of just letting THEM download the original software on YOUR website. That is not a workflow I want to be part of.

I had no problem for other resources from your website so far.

[Pavel A.]

@Amelie ACKERMANN I confirm this. Impossible to download any version (Linux, Windows). After logging in, download won't start. I'm kicked back to the product page, click on download, log on again... endless.

[RhSilicon]

I also had problems with login, only https://www.st.com website can login. Website https://community.st.com fails to login. I had to create a new account. :expressionless_face:

I tried asking for help a few times and ST couldn't resolve it.

[Tesla DeLorean]

Works here in CONUS w/Comcast and Chrome on Win10, page reloads after login, and file starts download, 280 MB

The "email me a link" method has typically used a secondary server if source or proxies fail on the primaries. There may be regional limits on what can be downloaded to where.

[Amelie ACKERMANN]

Hello @Pavel A. and @angryman, I have escalated the issue internally for further investigation. 

@angryman, I will contact you per private message about the needed software. 

Best,
Amelie

[Amelie ACKERMANN]

To close the feedback loop: a fix has been implemented. If there are any further issues, please let me know so we can report again internally. 

Best,
Amelie