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Associate
February 20, 2025
Solved

Teseo-Suite activation

  • February 20, 2025
  • 2 replies
  • 2517 views

Hi @Peter BENSCH 

I have the same problem and I have sent 2 emails already.

I received the automated email to my first request like others, BUT it has the following warning: "Attention: Sender not authenticated".

Is there something i need to do? I have used the same email as my st account, company (Continental) email. I am afraid my email may block the response.

We really need Teseo Pro to install new firmware on LIV4F EVB.

Could you help me to check my activation request?

Thank you very much.

Best answer by Peter BENSCH

Yes, it has been sent now.

Good luckl
/Peter

2 replies

Peter BENSCH
Technical Moderator
February 20, 2025

You should have received an answer soon.

Regards
/Peter

Associate
February 24, 2025

Hello Peter, thanks for the quick response.

After another four days i still have not received anything. Can you confirm if it has been sent?

Thank you!

 

Peter BENSCH
Peter BENSCHBest answer
Technical Moderator
February 24, 2025

Yes, it has been sent now.

Good luckl
/Peter

Visitor II
June 6, 2025

Hi Peter,

 

I also have some LIV4F modules that I would like to firmware config.

I had sent the email 3 days ago and have yet to receive a reply (aside from the automated one).

 

Would you be able to look into this for me also?

 

Sorry to revive this as I didn't want to open a new thread for this.

 

Sam.