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Best answer by Peter BENSCH

For users in non-restricted regions, the software can be downloaded without any problems. If you may be in a restricted region (e.g. embargoed or sanctioned country as defined by the European Union's Export Regulation 2021/821, the US Export Administration Regulations EAR, and other relevant rules and regulations), you may be denied the download.

In case of doubt, you are welcome to create a personal ticket with Online Support OLS instead of the public Community, which is intended for mutual help among users.

Regards
/Peter

2 replies

Associate
January 21, 2025

It is *** to write such questions in the community, but I can't find how to contact support dirrectly.

That's logical - to avoid such *** questions from users as me.

 

As I already mentioned - love you all, peace.

Peter BENSCH
Peter BENSCHBest answer
Technical Moderator
January 21, 2025

For users in non-restricted regions, the software can be downloaded without any problems. If you may be in a restricted region (e.g. embargoed or sanctioned country as defined by the European Union's Export Regulation 2021/821, the US Export Administration Regulations EAR, and other relevant rules and regulations), you may be denied the download.

In case of doubt, you are welcome to create a personal ticket with Online Support OLS instead of the public Community, which is intended for mutual help among users.

Regards
/Peter

Associate
January 21, 2025

Thank you Peter, I created ticket as you said.

You're the best :*