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lhmm
Associate II
December 1, 2020
Solved

I can't login to the webinar. I keep receiving the Login Failed. Please try again. reply of the page with the link. https://event.on24.com/wcc/r/2733877/E2ED4B3A3CB368C3F1C872C36D697E5B Best regards, Leonardo

  • December 1, 2020
  • 6 replies
  • 2891 views

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    This topic has been closed for replies.
    Best answer by Ons KOOLI

    Hi Ihmm,

    Very good. So, I suggest that there was a problem with the email address added at the beginning (maybe a miss-typing or something like that) !

    In case the problem is solved, Can you please mark the question as answered and choose the best answer for you?

    Best Regards,

    Ons.

    6 replies

    Ons KOOLI
    Associate
    December 1, 2020

    Hi Ihmm,

    Are  Javascript and Cookies enabled for your browser ?

    Can you try with another browser ?

    Best Regards,

    Ons.

    lhmm
    lhmmAuthor
    Associate II
    December 1, 2020

    Hello Ons.!

    Before I didn't have problems, since last week I started having them over as described.

    Your question; javascript yes, and cookies with some moderation in terms of acceptance, but no denial (at least absolute denial).

    Best regards,

    Leonardo

    Ons KOOLI
    Associate
    December 2, 2020

    Hi Ihmm,

    Did you try with another browser ?

    Best Regards,

    Ons.

    lhmm
    lhmmAuthor
    Associate II
    December 2, 2020

    Hello Ons, yes I did, when I replied yesterday installed another browser and with the settings of acceptance of all cookies. The result was the same, nevertheless I used the link that supposedly was not valid since the event was already over. Best regards

    Ons KOOLI
    Associate
    December 2, 2020

    Hi Ihmm,

    Unfortunately, I can access the webinar.

    Can you screen shot what you've got ? and all steps you've followed ?

    Best Regards,

    Ons.

    lhmm
    lhmmAuthor
    Associate II
    December 2, 2020
    Hello Ons.,
    The sequence is as follows:
    Step1
    Step2
    Step3 here I put the email
    Step4
    In case I can give more information feel free to request.
    Best regards
    Ons KOOLI
    Associate
    December 2, 2020

    Hi Ihmm,

    Did you add the screenshots ? I cannot see them.

    Best Regards,

    Ons.

    lhmm
    lhmmAuthor
    Associate II
    December 3, 2020

    Hello Ons., Be so kind as to check the file attached.Best regards

    Ons KOOLI
    Associate
    December 7, 2020

    Hi Ihmm,

    Can you please register again ? It looks like your email address is not recognized.

    Best Regards,

    Ons.

    lhmm
    lhmmAuthor
    Associate II
    December 7, 2020
    Hello Ons.
    As per your indication the login with indication of previous registration failed, and if I fill the register form I get to access to the area.
    Is this normal?
    Best regards