Sensor Tile Box Pro connection problems with pc

[Ats6]

Hello, community!

I recently purchased the SensorTile Box Pro to conduct various educational experiments. It connects via Bluetooth to my phone, but when I try to connect it to my laptop using the MEMS STUDIO application, it does not work via either USB or Bluetooth. I receive a red error message stating that the board is not identified.

I have tried on three different PCs, both on Windows 10 and Windows 11, but it still does not work. All the necessary drivers have been installed, and I have no explanation for why it is not being recognized. I should mention that my laptop is running Windows 10.

Can you help me?

[Federica Bossi]

Hi @Ats6 ,

In order to connect the STEVAL MKBOXPro to MEMS Studio, you have to either upload the dedicated FW in the Firmware folder of MEMS Studio (USB c serial communication) or create the FW with Algobuilder to communicate via Bluetooth. It cannot use the FW compatible with the mobile app.

[Ats6]

Hi @Federica Bossi! Is there any tutorial or topic on this topic? I'm a beginner with the platforms and devices from stmicroelectronics and something more concrete and easy to understand could help me. Thank you!