evalstpm-3piso is not response command

[Taeho]

I purchase evalstpm-3piso eval' board.

I try to test with STSW-STPM005 UI program.

When I try to get measurements data at PHASE 1, 2 or 3,  it is not response.

So I try with Teratem program that command "met metro 21 1 1", it is not response. 

Please help me.