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Associate
August 11, 2025
Solved

I cant connect to my EVALKITST8500-1 using Smartgrid LabTool V4.4.

  • August 11, 2025
  • 1 reply
  • 245 views

The power cable and the USB cable for kit interface are connected properly.

When I connect the interface cable as per the the quick start guide, the LabTool does not recognize any port. If I go to settings - port: I can find no port to chooseIf I go to settings - COM port - Scan port: Again, nothing happens.In my windows device manager, I can see two new devices which don't have the appropriate driver, there are named: Enhanced COM port, and standard COM port. #evalkitst8500-1 #smartgrid-labtool

Best answer by MatKoz

I have solved the issue. It turns out that drivers for CP2102 USB to Serial bridge were needed on my side. 

1 reply

ST Employee
August 12, 2025

Hello @MatKoz,

This post has been escalated to the ST Online Support Team for additional assistance. We'll contact you directly.

Best regards,
Maxime

​In order to give better visibility on the answered topics, please click on 'Accept as Solution' on the reply which solved your issue or answered your question.
MatKozAuthorBest answer
Associate
August 12, 2025

I have solved the issue. It turns out that drivers for CP2102 USB to Serial bridge were needed on my side.