Firewall blocking ST Login?

[JKapp.1]

I can't login into ST to download packages via CubeMX/CubeIDE. The wheel turns forever, no matter what proxy settings I choose. The pack downloader works - I just can't log into ST which is a pitty.

Which url does my corporate IT whitelist?

See similar issue here: Solved: Unable to login to ST account in STM32CubeIDE - STMicroelectronics Community

Thanks,
Jan

[KDJEM.1]

Hello @JKapp.1

 

Could you please try to clear your browser cache as mentioned by @Laurids_PETERSEN in this post: "Solved: ST community login issue - STMicroelectronics Community".

May be you encountered an authentication problem while using STM32CubeIDE, you need to set your connection parameters and to use offline mode as mentioned in this link: How to set the network connection parameters for S... - STMicroelectronics Community.

If you are still having issues, please let me know.

 

Thank you.

Kaouthar

 

[JKapp.1]

Hi @KDJEM.1 

Which cache do I have to clear? I can login with both browsers, Chrome and Edge, but not via CubeMX/CubeIDE - which browser is used there to login?

I have set the proxy settings correctly "check connection" is green:

Nevertheless, I can't login to myST.

Thanks

EDIT: Check connection only works in CubeMX, but not in CubeIDE - same proxy settings wtf?

EDIT2: this is from CubeIDE: 

But upgrading the package index works

 

[Billy OWEN]

Hi @JKapp.1 

 

This post has been escalated to the ST Online Support Team for additional assistance.  We'll contact you directly.

 

Regards,

Billy

[STOne-32]

Dear @JKapp.1, @Billy Owen, @KDJEM.1,

Thank you for the help. We have been informed by our Regional FAE that case 00223403 is closed by customer @JKapp.1  on 17 January 2025, and no more unusual behavior has been observed. I propose to close the case here as well. Feel free to contact us for any further escalations related to this case.

Regards,

STOne-32.