Please login to download a software package - connection to myST

[FredBarkins]

I've already seen 2 posts on this issue:

https://community.st.com/t5/stm32cubeide-mcus/please-login-to-download-a-software-package-go-to-myst-gt-login/td-p/582064 

https://community.st.com/t5/stm32cubeide-mcus/please-login-to-download-a-software-package/td-p/625708 

Before redirecting me to any of those, I'll mention I get the same error but the answers, including the accepted one, don't solve my issue.

I went to STM's site and downloaded the latest version of STM32CubeIDE. It says workspace_1.17.0.

When I create the project, the following error shows up when it fails to generate code:

So I do exactly this:

I enter my existing account info:

And nothing happens. The first time I did that it seemed like stuff are moving at the bottom right part of the screen, but It finished and still nothing.
After configuring the board, when I click "Device Configuration Tool Code Generation" it will momentarily bring up a window and close it immediately. Bottom line I can't generate code for my project.
Unlike what's written in the accepted answer in one of the posts linked above, there is NO "myST" tab in my IDE. When I try to connect again, it doesn't show that I'm logged in, but if I enter my account info for the second time anyway, it will show the following error window

Help --> Check for updates does nothing - i see no response to clicking it. When I tried to close the environment I saw a window specifying "No updates found".

I tried restarting the environment, all stays the same.

This is all very buggy. help please

[Pavel A.]

Unfortunately this notorious bug raises its ugly head every so often. For immediate help, you can download the STM32Cube software package from ST website. If you can log in to the web site (as you've managed to post the question here) - download the package, as zip file. Then in CubeIDE click Help -> Manage embedded software packages and select "From local".

Then you can build and debug in CubeIDE *without* a single login to MyST.

 

[AScha.3]

Hi,

just - for which cpu is your project ?

 

-> try: menu help -> configuration tool -> manage...packages

select the package for your cpu -> install

 

what happens ?

[STTwo-32]

Hello @FredBarkins 

This should be working but I can recommend you to try two other methods:

• Download the STM32CubeMX standalone version, go to Help>Updater Settings>MyST.and try to connect with your account and download your package throw the standalone version (V6.13.0).
• Clone the Cube packges from our GitHub repository following this FAQ.

Best Regards.

STTwo-32

[FredBarkins]

Thank you very much for your answers. From what I understand from your answers, I need to install the right packages for my board, one way or the other. I'm trying to program the STM32 Nucleo-F446RE.

@Pavel A.you suggested to download from the site. I converged to this link: https://www.st.com/en/embedded-software/stm32cube-mcu-mpu-packages/products.html
a) Is this what you meant?
b) Is "STM32F4" the right selection in my case (Nucleo-F446RE)?
c) Should I download one of these:

And save it in a specific place?

@AScha.3I go there and get the following list:

a) Is "STM32F4" the right selection in my case (Nucleo-F446RE)?
b) If so, there are plenty of packages to choose from, all with the same name (you can see the first 3 in the picture above), different size and different details. Should I choose a specific one or all of them?

@STTwo-32There's no "Updater Settings" under Help. I went to the FAQ pages you linked, where it says to git clone and replace "1234" with the right series of the cube package. What should I write for when using the Nucleo-F446RE? Must I clone it to a specific location?

[STTwo-32]

Hello @FredBarkins 

For the method of @AScha.3 , select the version 1.28.1 and click on install button it will ask you to login.

For the ‘1234’ you should replace them by F4 In your case.

Best Regards.

STTwo-32

Hey,

I noticed you’re trying to download the software but ran into connection issues with myST. Sometimes performance hiccups like that can actually be related to system bottlenecks rather than just the network. If your PC has an older CPU or a mid-range GPU, it might struggle with downloads or rendering tasks. I came across a handy tool called a Bottleneck Calculator that helps identify which component might be holding back your system. You just input your CPU, GPU, RAM, and resolution, and it gives a clear report on what’s limiting performance. It’s worth checking out here https://bottleneckcheck.com.

If the download requires logging into myST and it keeps failing, there’s a good chance the issue is tied to system compatibility or missing requirements rather than the login itself. I’ve seen cases where older hardware or mismatched components cause installation errors after download. Before trying again, it might help to double-check your PC specs (CPU, GPU, RAM, resolution). I usually run my setup through a quick bottleneck check to see if anything is limiting performance https://bottleneckcheck.com

 

Hy,

If the download requires logging into myST and it keeps failing, there’s a good chance the issue is tied to system compatibility or missing requirements rather than the login itself. I’ve seen cases where older hardware or mismatched components cause installation errors after download.Before trying again, it might help to double-check your PC specs (CPU, GPU, RAM, resolution). I usually run my setup through a quick bottleneck check to see if anything is limiting performance: https://bottleneckcheck.com