User Authentication Dialog hangs

[shane mattner]

The newest version of CubeIDE requires a sign-in to myST, but the dialog box hangs on Ubuntu.  Pretty frustrating...

[Rim LANDOLSI]

Hello @shane mattner ,

The issue is not reproduced from my side. Please, try to verify the network connection.

Thanks,

Rim

 

[mccabehm]

With CubeIDE version 1.13.2 on Windows I also am unable to sign-in. This started ~Nov 6, 2023. Prior to that, no problem.

[quackquack]

This happened to me as well on Linux, after several retries it worked.

[Oskar_H]

@shane mattner what is the version of your Ubuntu ? Does the bug still occur in 1.14.0 release ?

 @quackquack what are your Linux distribution and version ?

[quackquack]

CubeMX version 6.9.2, Linux Mint 20.3. I selected a new MCU and when I wanted to generate the code it presented a blank dialog box, presumably for downloading related files. Retrying a few times eventually showed a login form. The internet was working fine at the time.

[JamesGordon]

I'm struggling to log in with the myST link as well - I have Version 1.15.0, on a Windows 10

[DexterousMuffin]

I cannot login to my-ST as well, I get stuck on User Authentication Dialog forever, with the lines bumping as if it was loading.
I'm running version 1.15.1, on Ubuntu 24.04.

[norlesh]

I'm actually trying to use it on a fresh windows 11 installation and can confirm the Piece of S**T doesn't work here either!

[DexterousMuffin]

I've booted a new system, with Ubuntu 22.04, and tested Cube IDE version 1.15.1 and 1.14.0.  It won't let me login anyway, so I guess they're having a server issue.

[WZab1]

Debian/testing - the same situation. Login dialog appears, but I can't enter neither user nor password. Buttons are also inactive....

[DexterousMuffin]

I found out that reverting to 1.12 works, because that version doesn't require logging in. That fixed it for me.

[peterlacerenza9]

Issue still ongoing over a year later, and seemingly not just Linux(?)

I'm running STM32CubeIDE v1.16.1 on Windows 11, same issue: User Authentication Dialog window pops up (after 10-20 seconds of "Loading, please wait"), vertical lines bumping across, but never gets anywhere.  Tried around a dozen separate times, waiting a couple minutes minimum each time, nothing.

I expected having to wait after entering in my credentials, but it's ridiculous for a login window to hang on initial load of the window itself.

FYI, in Window > Preferences > STM32Cube > Firmware Updater, Check Connection verified a good connection.  In Window > Preferences > General > Network Connections, I've tested this with Active Provider at default settings and changed to Manual, same result.

[Imen.D]

Hello @peterlacerenza9 ,

Please follow this article to set the network connection parameters for STM32CubeIDE and STM32CubeMX:

 How to set the network connection parameters for S... - STMicroelectronics Community

[kkaszyca]

Has anyone managed to solve the problem? 

For 1.18.0 I can't still log in and I can only see empty window.

 

I think that the problem may be on ST's side because several attempts to log in to the forum were also unsuccessful.