Login issue - STM32CubeIDE and STM32MX

[inouee]

I downloaded version 1.15.1 of the STM32 IDE, but when I start a new project and select the STM32F103C8T6 as the MCU, the first image appears. However, when I try to update the firmware, it asks for a login, and the second image appears. I have searched in several places and realized that this is an error that can occur since versions 1.12/1.13. I have tried changing the network connections to active provider (native, manual, and direct), but it doesn't work. (I'm not sure how the manual one works, but I also saw that it's not good to keep using manual mode). Does anyone have any suggestions? The same problem occurs in STM32MX, and I have also tried changing the internet connection.

 (First image)

(second image)

 

[norlesh]

HEY ST YOUR WASTING YOUR CLIENTS PATIENCE AND GOOD WILL WITH BULLS@#T LIKE THIS

This is the second thread I have come across after experiencing the problem myself, meanwhile ST is silent while we waist our time banging our head against a wall trying to fix it, or twiddling our thumbs waiting for the tools to fix there tools - vendor lock in at its finest.

[Techn]

I too faced this issue yesterday and filed a ticket, they asked me to update or re-install. Not even asked for any additional debug info. Looks very casual and they know there are issues with login....

[dru]

same, same, login fails and MX didn't generate code and don't even show an error !

[Disbei]

Here also same MyST login issue. Updating and re-install didn't solve the issue.

[rclendan]

Been down for two days now... I can log in through the web site, but the CubeIDE will not log in. It hangs and says the network is down. I have no proxy, VPN, or firewall blocks. I am working on a new design and can't generate code from the ioc file if not logged in. I would strongly recommend making login optional for critical tasks and just keep retrying in the background.

NOTE: I had another system that was logging in on its own at startup just fine. I stupily logged out to see if the problem was machine specific and now that system won't log in either.

[dru]

workaround: install CubeIDE 1.12.1

It has no login functionnality and use latest packages.

[Techn]

Will it open projets created with newer version? 

[mƎALLEm]

Dear all,

This is an issue some CubeMx/CubeIDE users are facing since yesterday and the issue was escalated internally to be fixed asap. Dedicated teams are working on it.

[SylvainQuaze]

Here is a video showing the problem 7zipped, I am stuck because of this issue and I will downgrade version to 1.14.1, 1.12.1 or something like this to unblock myself...

[SylvainQuaze]

Reverting to v1.12.1 and setting MxCube.Version=6.8.1 unblocked the code generation feature.

This issue needs to be solved before upgrading a newer version. We tried 1.13.2, 1.14.1 and 1.15.1 without being able to do code generation, it seems to be Windows related as a colleague successfully generate code using 1.14.1 under Linux.

[Joe WILLIAMS]

Hi inouee

 

This post has been escalated to the ST Online Support Team for additional assistance."  Add a sentence "Should anyone else have a similar question, please submit your request directly to the ST Online Support Team at https://my.st.com/ols

 

Kind Regards

Joe 

STMicro Support

[mƎALLEm]

Dear all,

Seems the issue has been solved please check from your side.

[Techn]

I am able to login with version 1.15.1 of IDE. Thanks for your efforts.

[inouee]

Thank you to everyone who commented and shared the post and to the ST team who solved the problem!